1. 24 Hour EMERGENCY: To Request Emergency Services or Request General Maintenance Call Same number: 615.300.5326

  2. In the case of an Actual Emergency Call  9 1 1

  3. TO TROUBLESHOOT HOME ISSUES: Call 615.300.5326 or 615.715.4396 To determine the action needed - Or perhaps it is an easy fix to do over the phone. If not fixed over the phone... a work order can be initiated.

  4. ALT -SCHEDULE: The vendor will choose one of those times OR the vendor may submit alternate dates they are available for you to choose an alternate appointment time and date.

  5. COMPLETION: Once the repairs have been completed, our maintenance team will ask you via text, phone or email to tell us how we did and if the task has been completed properly.